Testimonials

AIRTEAM
HEATING arrow COOLING
6119 Westview Drive
Houston, TX 77055

Phone: (713) 956-8326
Fax: (713) 681-9945
Email: Online Form

Testimonials

What Our Customers Are Saying

We've gotten a LOT of positive feedback over the years with 100,000 systems installed. See below for a sample of what other people have been saying about their experience with AIRTEAM. If you want to see a whole lot more, we would be happy to show you! Just give us a call!

Did you have a great experience with us? Click here to send us your testimonial.

Knowledgeable and Excellent Service

Airteam has very knowledgeable technicians who can answer all your questions and present you with viable options for your particular situation. Their service is excellent and their service calls extend to weekends and late nights. I am very happy with our Lennox system. The installers took great care to protect our home and worked diligently to complete the installation. There was an issue with the system losing power the evening after installation. I contacted the technician who was still completing service calls for the day and he made an unplanned stop at 9:30 pm to correct the problem. That is truly the hallmark of excellent service and a commitment to their customers. I have been an Airteam customer for 20 years and would not think of using any other company.

-- "Inurture"

This dealer always explains all options and best deal.

Antonio always explains all options and deals available. He listens to what we are looking for and then determines what would be best. This is the 3rd unit we've installed in our homes and our son's home this past year.

-- "TXcustomer", Spring, TX

Memorial Day Emergency

I contacted AirTeam early Memorial day morning since my AC went out during the night. Within 10 minutes, a service team member called me back. Within 20 minutes of my initial call, the technician called me to tell me he was on his way. Within 40 minutes from my initial call, AirTeam was at my house, diagnosing the problem. After a very thorough diagnosis, Ramses Benitez, explained -in great detail-what was wrong with my condensing unit and what my options were with regards to repair and/or replacement. He provided estimates for all my choices-even other options that I threw at him to price. Due to the age of my system, we elected to replace the whole air system. AirTeam promised to be back at 3 PM the same day. They were back 2 minutes early. They started the installation and were there till midnight due to having to work around inclement weather which included rain and lightning. They were polite, upbeat, thorough and left my house cleaner than when they started the job installation. I've been in the commercial construction industry for 18 years and I know great mechanical subs are hard to find. This company has to be one of the best mechanical subs I've had the pleasure of doing business with in my years 17 years of construction. Great job to Ramses, his team and Air Team! Thank you! I also can't forget to mention hearing your ad from 790 AM Proper Gentlemen of Sports. Without your advertising there, I would not have called you to begin with.

-- Ed & Anessa M., Baytown, TX

Excellent experience and very capable installation

While costly, the AirTeam staff took their time and did both a great job and took the time to explain everything to us - including the new space age thermostat. As described, the system is very quiet and seems to be very efficient. Lennox and AirTeam - great combination.

-- Reynold D., Houston, TX

AIRTEAM provides excellent, dependable, responsive service.

We have been customers of AIRTEAM for almost 20 years. They have always provided prompt, reliable, and responsive service. When repairs are needed, they always provide several options and the pros/cons of each. Their pricing is very competitive. When major repairs or unit replacements are needed, they always come prepared, and the work is performed efficiently. They always take care to protect the interior of our home and do a good job of cleaning up afterwards.

-- SrUnaHoja, Houston, TX

Great Customer Service!

We are in a brand new home and had to have the Airteam Service man out twice for questions we had about the system. Both times, he was very helpful, very knowledgeable, very thorough in explaining what he was doing, and it was just an all-around good experience. I have complete confidence in them and will definitely be using them for all my HVAC needs in the future.

-- Kathleen, Houston, TX

Best prices in town!

After getting multiple offers for a new system, Airteam came out and nailed it. Their price beat everyone, knowledge was way above anyone else and they offered a 16 sere unit where the other companies offered 13 sere units for a higher cost. Then on install day, they came in and put down drop sheets all over my flooring to protect the hardwoods. Total install time was a little over 3 hours and for how much work they did the time was used wisely. After install, the sales rep. came in and left 5 new filters for me, each lasting around 6 months each. No other dealer can top them in the area. Above all, great money spent for a superior product. Thank you!

-- Jared6881, Katy, TX

Great Customer Service

This is our second house with Lennox heating and air system. It is very energy efficient. We also like how simple it is to use. The Airteam service in Fulshear TX were extremely friendly and helpful in explaining how to set up to save energy.

-- Lisa27, Fulshear, TX

Airteam Made Good on Deal

We had a complete Lennox HVAC system installed to replace an outdated and failing system. The Airteam sales representatives were very informative, but they recommended a system that was too small for the square footage of the house. The system was installed and worked fine when the AC was running in the summer heat. But when a blue norther necessitated heat, the air handler was running constantly to keep the temperature at 74 degrees, delivering very little heat through the vents.

A service tech investigated the trouble and found that the system was too small. An order was placed for an upgrade. Installers came in a timely manner and replaced the entire system at no charge. Everything works extremely well now.

Apart from the inconvenience of needing to correct the sales mistake, Airteam is professional and upright in its business dealings. Trustworthiness in business is rare, and Airteam has it. We are happy that we chose Airteam to climatize our home.

-- Paul832, Houston, TX

19 years of outstanding service

Airteam Service installed our original A/C and heating system when we built our home in 1994. We have always used them for semi-annual seasonal check-ups, and for occasional repairs.

When it was time to replace the original equipment, we turned to Airteam. They showed up on time, installed the equipment in an efficient and professional manner, and billed us exactly the price they quoted to us.

We highly recommend Airteam Service.

-- JayBee, Sugar Land, TX

Great product with a great sales and installation

Airteam provided the most comprehensive list of what was included in the offer. They took great care to make sure the solution was well documented. Very professional sales approach.

Most sources tell you the best system means nothing without the right installation. Our installation went great.

-- coolone, Houston, TX

Rely on AIRTEAM for all  your cooling comfort needs.

Compliments to the Air Team "TEAM"..... We rely solely on Air Team for our AC/Heating install and maintenance requirements and have never been disappointed! Technicians are trustworthy, professional and exceptionally courteous. They are your value proposition! Why go elsewhere ? Thank you.

-- Randy Miller, Sugar Land, TX

Consistently courteous, efficient and knowledgeable service.

Over the past two years your firm has provided service to my A/C & Heating System. Your service has been very good. Your pricing has been reasonable.

I want to take this opportunity to call your attention to your Airteam Service Representative who has called on me at least three time since May 2, 2012. His name is Samuel. He has consistently provided courteous, efficient and knowledgeable service. He understands "Customer Service" as well as a knowledgeable base of his job performance on my Cooling & Heating System needs to keep them running efficiently.

Samuel takes the time to explain the service invoice, as well as what I can do to keep my system running efficiently and prevent system failure, i.e. replace air filters on a regular basis. He has a pleasant easy going approach. In a "nut shell", Samuel is an excellent representative of your firm, Airteam Heating & Cooling.

Keep up the good work for your customers.

-- John W. Palmer, Jr., Houston, Tx

No one else will touch our air system

Had a technician come out to track down A/C problems and check out heating system for the harsh winter we have in Houston. He spent a reasonable time making sure of what needed to be done to have the system where we wanted. After consulting with them on the air issues we had, they were very conservative on what to replace and not just replacing everything. They came out and installed the new heating system, air ducts, HEPA air filter system and contacts for the A/C. They covered all work areas and cleaned up everything. We could not tell that they had been there for the installing the new system other than the fresh clean air we now are breathing now. We are all better and not waking up the next morning with all the sinus issues we were having. This is a great company that goes out of its way to make sure you have what you want and does replace things to make a buck!!! No one else will touch our, any other family or friends air system in the future again.M

-- Barbara, Katy, TX

AIRTEAM handled our numerous questions and request with extreme patience and professionalism.

Mr. Curtis, I wanted to drop a note to express to you the exceptional attention & service we received by Steve T., Carlos, and Anthony.

Steve handled our numerous questions and request with extreme patience and professionalism. Carlos and Anthony also extended the same patience and respect. Their entire team respected our home keeping everything clean. Anthony even came back to once again explain our new system.

The replacement of 2 full A/C and furnace systems was a huge expenditure. We could have gone with one of our other quotes (in fact, one was less than yours) BUT went with your company and relied on our 20 year history with you already experienced. We are so glad we did! Thank you so much!

-- Vernon & Christy, Sugar Land, TX

I am so happy with my new insulation!

Airteam came out to my home yesterday and installed the expanding blown in insulation, the Owens Corning Pink Panther brand. My home is 41 years old & needed insulation so BAD! Perfect timing with this weather, and the crew was just wonderful! They were respectful of my home & cleaned up after the installation. 10/10!!

-- Christa, Katy, TX

I’ve been very pleased

I’ve been very pleased with the performance of the 4 ton Maytag HVAC system Airteam installed last year.

-- Mario Z., Katy, TX

We sincerely appreciate your prompt response

Thank you for sending technician Jose F. to fix the clog/drain problem with my Lennox A/C Airteam installed last August. We sincerely appreciate your prompt response to our problem.

-- Charles P., Friendswood, TX

Your technician was very helpful, courteous, and professional.

One of your technicians came to my home yesterday afternoon to check on my air-conditioning balance. Your technician identified and corrected the problem quickly. He was very helpful, courteous, and professional. I did not get his name, but please thank him for the excellent customer service. It is getting harder to find good customer service.

-- Larry M., The Woodlands, TX

Superb technicians providing friendly service with a smile.

Antonio is a SUPERB technician. He has been to our home numerous times to correct an issue that has been ongoing for some time. Every time he arrives, we are greeted with a smile and such friendliness. He never seems rushed or bothered by our questions or telephone calls. He is always attentive to details and thoroughly explains what he accomplished or what we can do at home to help alleviate the concerns. He is a gem; rarely, do we encounter such kind and compassionate workers these days. He deserves many accolades!

-- Ginger B., Humble, TX

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